Tool selection and
introduction

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Use suitable tools to make your projects transparent and fully traceable across all phases

A variety of tools are used for the development, testing and operation of software in order to support and document the associated activities. Some important categories of tools are:

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The selection and introduction of a suitable tool is of great importance for the efficiency and quality of the development and testing process as well as the operation of software. Benefit from our expertise in this area.

How we help with tool selection and Toole introduction procedure

We advise you in all phases of tool selection and implementation. We use a tried-and-tested procedure which we adapt to the task at hand on a case-by-case basis. The selection of a tool is a step-by-step decision-making process based on clearly defined milestones and interim results:

  • Identifying the relevant stakeholders
  • Identification of the relevant processes and interfaces
  • Elicitation of functional and non-functional requirements
  • Creation of an evaluation matrix for the selection of the tool

In the requirements analysis, the functional, non-functional, technical and, if applicable, economic requirements must be recorded and documented in a structured manner. These requirements must be used to create an evaluation matrix that enables a comprehensible and transparent decision to be made. On the one hand, this matrix includes knock-out criteria, the non-fulfillment of which means the exclusion of the respective tool from the further decision-making process. On the other hand, a prioritization and selective evaluation is defined for the various requirements.

  • Carrying out a market analysis
  • Creation of a longlist
  • Derivation of a shortlist for the actual tool selection

Based on a market analysis, a longlist of suitable tools is drawn up as part of a pre-selection process. This longlist is to be reduced to a shortlist by applying knock-out criteria and fulfilling important requirements.

  • Application of the evaluation matrix
  • Workshops with selected providers
  • Selection of the tool

The requirements defined in the evaluation matrix are sent to the tool manufacturers and their feedback is evaluated. In addition, workshops including live demonstrations are often held. Based on this information, a selective evaluation is carried out and, as a consequence, the tool is selected.

  • Application of the tool in one or more pilot projects
  • Integration into existing processes and tools
  • Implementation of lessons-learned workshops
  • If necessary, customizing the tool to individual needs

It is then advisable to carry out a proof of concept (PoC). The tool is being used in a representative pilot project and put through its paces in practice. The experience gained from this project must be evaluated in order to be able to make corrections (customizing) to the tool or the usage process, for example. It is also integrated into the existing IT landscape.

  • Creation of a training and operating concept
  • Creation of an implementation plan including pilot groups
  • Extension to all relevant users
  • Documentation for system operation

A well-planned introduction and training is crucial for the acceptance of the selected tool. This applies both to success in practical use and to orderly regular operation.

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Advantages of a structured approach to tool selection and introduction

Optimal use of your resources

Optimal use of your resources

A defined selection process optimizes the use of (internal) resources and reduces the workload for the stakeholders involved.

High transparency

High transparency

A well-documented selection process creates transparency for the selection process and avoids lengthy and time-consuming decision-making processes.

Use of best practices

Use of best practices

Storage of best practice models to standardize and improve the quality of work results. .

Lower risk

Lower risk

A systematic process for tool selection significantly reduces the risk of procuring an unsuitable or inefficient tool.

Our experience - how our customers benefit from our expertise

As an IT consulting company with 50 years of experience, PTA has many years of expertise in tool selection. Our customers include medium-sized and large companies from a wide range of industries, who sustainably increase their innovation rate and productivity with our support.

Development of a prototype to demonstrate test management in SAP Solution Manager 7.1. The prototype is used to evaluate the possibilities for testing E2E business processes (end-to-end).

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As part of an extensive development project, the demand for tool-supported testing is increasing. As complexity increases, so does the need for database-supported testing.

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Evaluation of a test automation tool for automated tests in relation to Microsoft Dynamics CRM as an application under test. The evaluation focuses on automatic object recognition.

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PTA supports the project in all phases, from the requirements analysis to the selection of a suitable SaaS solution (Software as a Service) and the implementation of a proof of concept.

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Research in our IT projects in the area of tool selection and introduction

As part of the analysis, the relevant use cases for test data are first defined and a selection of suitable tools is made. These tools are then tested in detail to identify …
The client, a pharmaceutical company, is introducing an ALM tool with the support of PTA. This tool is to support a number of processes in the future. Within the scope of the …
By introducing a test automation solution, the customer wants to increase the efficiency of his test activities as well as user satisfaction with regard to the applications used (web and mobile). PTA …
The client has decided on an ALM tool as part of a tool selection to support his test and error management process. This tool now has to be trained and introduced step …

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Heike Schuster

Head of Quality Assurance

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