IT project database
Convince yourself of the range of our IT consulting services and our unique expertise, which we make transparent for you with our IT project database. With the help of filters and keyword searches, you can search through 4531 IT projects that we have successfully completed with our customers.
The standard application of the Customer Service module must be adapted to the individual processes of customer support. Customer service should be able to process customer inquiries more efficiently and with higher …
The customer's IT department is supported within the scope of support, possible process optimisations and the resulting further developments. This mainly involves the areas of order and installation processing, including the input …
The customer works with a CRM system. Part of this system includes data exchange with other customer systems developed by third parties. Due to this transfer, technical data containing sensitive customer information …
The customer works with the Dynamics 365 CRM system and has only sold products and services from one business area type. However, as the customer introduces a new product portfolio, the CRM …
The customer works with the Microsoft CRM system and also uses another system for marketing purposes (digital marketing platform). This DMP is provided with data that is recorded in the CRM system. …
Support services are provided within the scope of the Microsoft Dynamics 365 platform provided on Azure. For this purpose, PTA GmbH provides a service organization based on ITIL 3. Service design and …
Microsoft Dynamics Business Central (online) is intended to serve as a merchandise and warehouse management system. The objectives are to better document the warehouse activities and to enable the purchaser to better …
An existing system for managing customer contacts is being replaced by Microsoft Dynamics 365. The CRM system is initially created with standard settings. Since only a subset of the CRM functionality is …
Support services are provided within the framework of the Microsoft Dynamics 365 platform provided on Azure. For this purpose, PTA provides a service organization based on ITIL 3. …
In the course of optimising the cooperation with the specialist partners, a mobile application is being developed in the area of fulfilment or system installation. PTA accompanies the complete project cycle from …
Support services are provided within the scope of the operation of the Microsoft Dynamics CRM application developed and configured for the customer in its current release status (Application as a Service). For …
Extension and optimization of the digital solution for energy management and industry 4.0 developed for the customer The web-based application for the management, measurement, analysis, optimization and monitoring of power distribution facilities …
The goal of the migration project is to take advantage of the synergy effects of the Office 365 integration to Dynamics 365. Furthermore, this migration lays the foundation for the use of …
The customer would like to offer a registration to webinars via a corresponding landing page and support the dispatch of information material after registration. In addition, leads are generated from the registrations …
Within the framework of the project, a platform will be set up which is capable of completely digitizing and, if possible, automating customer acquisition, customer consulting, policy making, insurance folders, administration and …
Evaluation of CRM systems and development or extension platforms based on the specific customer requirements of the financial services industry. Within the scope of the evaluation, SAP C/4HANA Customer Experience, Salesforce Customer …
The goal is to set up a quality management system (for quality and regulatory) in the Management Center Middle East (MCME) of the company and post audit support for Management Center Middle …
The aim of the project is to harmonise the business processes of the local subsidiaries of an international Diabetes care company and to support the countries in the implementation of these processes. …
Support services are provided in the context of operating the Microsoft Dynamics CRM and Microsoft SharePoint that were developed and configured for the customer, each in their current release version (application as …
As part of the digital transformation, the company is expanding its product portfolio to include a digital solution for energy management and industry 4.0, enabling a wide range of functions to be …
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