IT project database
Convince yourself of the range of our IT consulting services and our unique expertise, which we make transparent for you with our IT project database. With the help of filters and keyword searches, you can search through 4622 IT projects that we have successfully completed with our customers.
The incoming customer inquiries and complaints are processed for a laboratory information system that has been on the market for some years. This is done with defined time limits and according to …
The goal of this project is to integrate a global Salesforce solution (sales and service processes) into the heterogeneous system landscape of a group customer from the medicl technology / diagnostics sector. …
Replacement of existing Clarify CRM solutions in different business areas, as well as migration and rollout of a new MS Dynamics CRM 2011 solution for different customer branches. …
Interface architecture and design based on Microsoft SQL server integration services for a customer outsourcing project, as well as development and implementation of strategies for working together with an outsourcing partner. …
Replacement of an existing Clarify CRM solution, and migration and rollout of a new MS Dynamics CRM 2011 solution for one of the customer's international subsidiaries. …
The main task of the project is to process customer complaints for a laboratory system used on the international market and in a strictly-regulated environment. The problems are forwarded to the employee …
The project enables two-way communication between two CRM systems (Clarify, Microsoft Dynamics CRM). Microsoft BizTalk is used as middleware. In the first step, support is provided fro sales-relevant information (customers, contacts, areas, …
Enhancement of the Web frontend of a change management system based on Clarify ClearQuality. The changes emphasize usability and improved performance. To facilitate administration of the CMS, the Clarify Client is also …
With the introduction of standard software for the subsidiary of a diagnostic equipment manufacturer, the technical service, customer service and order processing processes are to be harmonized with those in the parent …
Customizing and programming the standard Clarify software in the Call Center and Customer Support modules for use in the end customer area for diabetes care. …
The project implements new data protection requirements or new requirements from the department after the merging of specific business units within the company. The adjustments are made in the database environment that …
Reengineering of a Clarify ClearQuality-based change management system that enables entry and processing of errors or improvement proposals for standard software. …
A shared CRM solution is implemented for the call center, marketing and field sales processes and service in the end customer area for diabetes care. A CRM product developed for international use …
Within this project, a special customer database is included in the Clarify CRM system. When entering customer data into a Clarify case, a Web service is used to access the database and …
The "Provider switch" project implements the requirements of the Federal Network Agency (BNA), which require a switching of DSL customers between providers. The project implements the switch from A to B (export) …
Porting data exchange allows legally-required transfer of the Voice over IP numbers of a customer when switching from one local exchange carrier to another. From the perspective of the LEC, switching a …
Data analysis of various interfaces from various source systems. New / further development of requirements from sales and distribution within the data warehouse connected to the Clarify CRM system. …
Migration of master and transaction data from existing "old" CRM systems that are to be replaced with Clarify. The data migration to the Clarify systems is carried out in all of the …
Support and upgrade of existing and new Clarify systems in a pharmaceutical group's EMEA countries: the UK, France, Belgium, the Netherlands, Sweden, Italy, Switzerland, South Africa. …
Changing the version and further development of a Clarify CRM system that maps the change management of other, internal, global Clarify systems. …
Introduction of a CLARIFY system for supporting second level support in the area of service management for all business areas (BAs). …
A comprehensive data migration from Oracle to the SQL server is carried out. This is followed by a two-stage Clarify upgrade. …
Comprehensive data migration is performed from Oracle to the SQL Server. This is followed by a two-stage Clarify upgrade. …
Support in answering and channeling inquiries from around the world received via telephone and e-mail by a global Clarify CRM system. Developing database queries and creating a manual. …
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