IT project database
Convince yourself of the range of our IT consulting services and our unique expertise, which we make transparent for you with our IT project database. With the help of filters and keyword searches, you can search through 4525 IT projects that we have successfully completed with our customers.
A central SAP system is being migrated from R/3 to S/4HANA. In context of this, business processes for customer service are redesigned and adjusted to the new system landscape. This includes processes …
In the course of optimising the cooperation with the specialist partners, a mobile application is being developed in the area of fulfilment or system installation. PTA accompanies the complete project cycle from …
Analyzing and mapping of country-specific service processes to global CRM instance in preparation of the country rollout. Initiating and follow up activities for local demands development. Introduction of new tools and solutions …
Support for the introduction of a global CRM solution for service based on Salesforce for the country with the highest turnover in the EMA region of a pharmaceutical group. The service solution …
The project contains documentation of working sequences in customer service at a manufacturer of medical diagnostic devices. All processes of the in-house call center, back office as well as processes of the …
The project includes a solution for mapping customer hierarchies for managing customer master data. In addition, there is also a solution for planning and preparing customer appointments and for the structured recording …
Development of a desktop application for a call center based on the Microsoft Dynamics CRM standard software. …
Support for the development of an application for the company's internal portal, which enables the scheduling of technicians and the organization of the associated service orders. An Android app will also be …
Development of a global service management solution for call center, in-house support, and field service on the basis of MS Dynamics CRM. …
The Compuware product suite is introduced for automated tests to support release and change management and to rollout complex CRM software. …
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