IT project database
Convince yourself of the range of our IT consulting services and our unique expertise, which we make transparent for you with our IT project database. With the help of filters and keyword searches, you can search through 4531 IT projects that we have successfully completed with our customers.
The standard application of the Customer Service module must be adapted to the individual processes of customer support. Customer service should be able to process customer inquiries more efficiently and with higher …
The customer's IT department is supported within the scope of support, possible process optimisations and the resulting further developments. This mainly involves the areas of order and installation processing, including the input …
The incoming customer inquiries and complaints are processed for a laboratory information system that has been on the market for some years. This is done with defined time limits and according to …
Development of a desktop application for a call center based on the Microsoft Dynamics CRM standard software. …
In this project, support will be provided for complaint handling in the 3rd level support of a laboratory middleware in the framework of a regulated environment and the customer-specific quality management system. …
Further development of a call center application based on the Microsoft Dynamics CRM standard software. …
In the context of the existing application for evaluating various documentation systems for design changes, further evaluation options are created. …
Archiving the existing data concerning complaints processes. Data is made available from a (completed) complaints system in order to carry out research and individual evaluations. …
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