IT project database
Convince yourself of the range of our IT consulting services and our unique expertise, which we make transparent for you with our IT project database. With the help of filters and keyword searches, you can search through 4622 IT projects that we have successfully completed with our customers.
Development of a desktop application for a call center based on the Microsoft Dynamics CRM standard software. …
In this project, support will be provided for complaint handling in the 3rd level support of a laboratory middleware in the framework of a regulated environment and the customer-specific quality management system. …
Further development of a call center application based on the Microsoft Dynamics CRM standard software. …
In the context of the existing application for evaluating various documentation systems for design changes, further evaluation options are created. …
Archiving the existing data concerning complaints processes. Data is made available from a (completed) complaints system in order to carry out research and individual evaluations. …
The marketing department with support, an expansion to the CLARIFY functions for campaign management is developed in both the operational and analytical sectors. Selecting customer data from the analytical data warehouse (or …
Introduction of a CLARIFY system for supporting second level support in the area of service management for all business areas (BAs). …
Developing a new system (help desk application) to be used around the world for managing and processing customer complaints and customer inquiries. …
Support in answering and channeling inquiries from around the world received via telephone and e-mail by a global Clarify CRM system. Developing database queries and creating a manual. …
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