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Support infrastucture management
Project duration: 10 months
Brief description
Consulting and support within the framework of contract and offer processes in the infrastructure area, support of analysis, conception, implementation and reporting in the field of IT controlling, support within the framework of operational and service provider management, incident, change request/ and problem management as well as escalations, user administration, support and improvement within the framework of project and development applications relating to the company-specific infrastructure.
Supplement
The tasks were taken over to replace an employee of the customer who is assigned to an internal project.
Overview
- Industries energy
- Specialist tasks authorization management, Change Management, process organization
- DV tasks data processing coordination
- System environment Client/Server, host systems, Internet/Intranet, standard software: industry systems
- Procedure model customer standard
- Development/ test tools SpiraTeam
- Operating systems Android
Project period04.10.2017 - 31.07.2018
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PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
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