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Support for a license settlement system for brand rights
Project duration: 1 year, 8 months
Brief description
Support for a web application with database connection for creating auditable license settlements for brand rights that are compliant with GoBD. (GoBD = basic principles of proper book-keeping and record-keeping in electronic form, including data access)
Supplement
Support for the web application includes receiving and processing tickets in accordance with the service level that applies at the time that the ticket is created. If the problem described in the ticket was caused by a bug, the bug is fixed and a bug fix release is rolled out in consultation with users. If the ticket represents a change request, the expense is estimated in a change request management process and the new requirement is documented for assignment, implemented and also rolled out. In addition, service queries from users are answered. Throughout the process, the focus is on close cooperation and a continuous flow of information with and to users.
Subject description
For its assortment, the customer has articles produced with external brands, for which license fees are settled with the relevant licenser of the brand. The application is used for achieving an error-free, reliable, traceable and GoBD-compliant creation of license settlements as well as for complying with statements towards the contractual partners.
Overview
- Industries trade
- Specialist tasks BPM: process design, BPM: process optimization, Change Management, Change Request Management, Incident Management, IT-Revision, license management, settlement procedure, software development, Support
- DV tasks customised software support
- System environment Client/Server, Internet/Intranet
- Procedure model iterative procedure
- Databases Oracle Database
- Development/ test tools Bootstrap, Eclipse, Git, SpiraTeam,
Project period01.07.2016 - 28.02.2018
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