Issues and problems in the environment of the entire SAP application that cannot be solved by the internal IT department are clarified as part of the support. The supported SAP R/3 system runs on Release 4.7 (Enterprise). SAP modules FI, AA, IM and CO are used.
Supplement
The support tasks are related to all the modules in use. A high level of functional expertise is expected and it is necessary to establish direct contact with the individual specialist departments. The support measures are carried out from the office, which has remote access to the customer's test system, or, if necessary, locally at the customer's site.