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SAP Solution Manager Upgrade 7.1 to 7.2
Project duration: 7 months
Brief description
Due to the discontinuation of maintenance, SAP Solution Manager must be updated to version 7.2. As part of the project, the business processes for Change Management and Incident Management will be checked and adjusted following the technical upgrade.
Supplement
The existing IT service management processes must be adapted, tested and trained after the upgrade. In addition, the existing documentation must be updated. The upgrade also requires an analysis of the existing processes in order to incorporate any necessary optimizations during the upgrade. Furthermore, we support the customer's technical team with important questions about the upgrade and prepare the necessary content activation in the legacy system. After the upgrade, the necessary configurations are also made in transaction SOLMAN_SETUP.
Subject description
SAP Solution Manager is an ALM tool with functions from the areas of incident management, change management, requirements management, test management, and system, application, and technical monitoring. It also provides functions for project management, process modeling and process documentation, as well as their implementation. In the customer situation, the focus is particularly on change management and incident management.
Overview
- Industries energy
- DV tasks standard software release upgrade
- System environment Client/Server, standard software: APS systems
- Procedure model ASAP (SAP)
- Standard software SAP Solution Manager
Project period01.05.2019 - 30.11.2019
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