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SAP R/3 hotline support

Project duration: 4 years, 11 months

Brief description

Hotline for technical and functional information and support. Testing processes within the application programs. Documentation in the Lotus Notes HelpDesk system.

Supplement

Documenting faults and possible solutions. Creating guidelines for users.

Overview

Project period01.08.2000 - 30.06.2005

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Ole Knudsen

Key Account Manager

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