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SAP R/3 hotline support
Project duration: 4 years, 11 months
Brief description
Hotline for technical and functional information and support. Testing processes within the application programs. Documentation in the Lotus Notes HelpDesk system.
Supplement
Documenting faults and possible solutions. Creating guidelines for users.
Overview
- Industries mechanical and plant engineering
- Specialist tasks help desk, logistics, materials management, sales
- DV tasks standard software support
- System environment standard software: ERP systems
- Databases MS Access
- Development/ test tools ABAP/4 - Development Workbench, ABAP/4 Query, SAP QuickViewer,
- Standard software SAP LIS, SAP R/3
Project period01.08.2000 - 30.06.2005
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
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