Support of the accounting department of a holding company with questions and problems in the environment of the entire SAP ERP application used, which cannot be solved by the own IT. The SAP modules FI, AA, IM and CO are used, for which interfaces and extensions are also implemented using ABAP.
Supplement
The tasks in the context of support are related to all used modules. Support is provided from the business premises which have remote access to the test system of the customer, or if required on-site at the customer.