Redesigning communication with partners in the logistics process

The existing communication with partners in the logistics process is expanded to include the new leading communication medium Managed File Transfer (MFT). Communication via all media (existing ones such as fax, e-mail, EDI and, most recently, MFT) is being revised, historicised and made traceable. The revision includes, among other things, the expansion of the data (e.g. in the form of PDF or Excel files) that is exchanged with the partners. By creating a tracking system, users receive detailed information on the status of each transfer to the partner. This information is displayed in a monitor, where it is possible, for example, to trigger individual transmission processes again (if necessary, via another communication medium), to view the transmission history, to obtain files that have already been sent from a newly created archive or to obtain information that is necessary to clarify faulty transmission processes.