Recording and tracking component defects in production

PTA's tasks include collecting and analyzing the requirements, and technical implementation of these requirements. An iterative project method is used so that customer feedback can be included in the process. The defect reports module involves compiling defect reports, processing the defect reports, and the workflow components. Single sign-on is used; authorization for specific functions or dialog areas is determined using AD roles. Actions are processed in accordance with a configurable workflow with automatic email dispatch. The ASP.NET MVC Framework is used with Telerik KendoUI and Bootstrap in order to create an attractive user interface (GUI). An n-layer architecture designed by PTA is used: central components are the comprehensive functions and the functional business logic. MS SQL Server is available for data storage with the MS Entity Framework as the access layer.