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Question catalog for entering customer requirements
Project duration: 1 month
Brief description
The customer works in the area of pharmaceuticals, both as a client and a supplier of CROs (Clinical Research Organizations). In its role as a supplier, it has wishes and inquiries for individual CROs for some of its products. The reasons the CROs made these inquiries are not known. The customer was also missing a system analysis for estimating the total requirements, effects and possible alternative for these inquiries in the CRO area. The objective of the project was to develop a survey catalog in collaboration with the customer in order to systematically search and analyze the precise requirements and motivations of the CROs. For the customer, this information is essential in order to develop business strategies.
Supplement
Important tasks in collaboration with the customer: > Consultation on the content of the survey and types of questions > Collection and consolidation of the objectives of the survey > Collection and consolidation of existing information and inquiries from the CRO > Collection and negotiation of the questions to collect the requirements of the CRO and the customer > Collection and consolidation of specified response schemas Techniques used: > Structured interview with the customer on objectives and customers about objectives and existing background information
Subject description
CROs (Clinical Research Organization) are, in part, very large multi-national organizations that perform clinical studies for their clients. In order to meet all legal and regulatory requirements and to meet the expectations of their clients, CRO's are subject to high expectations regarding integrity of results (e.g. preciseness, reproducibility, correctness, comparability, poolability). In order to meet these expectations in terms of the integrity and comparability of study results, CRO's seek to achieve the greatest possible standardization of processes and tools. To save and expand business strategies, the main objective of the customer is to understand CRO's and optimize cooperation with them both as clients and suppliers.
Overview
- Industries pharmaceutical industry
- Specialist tasks research and development
- DV tasks IT consulting
- Procedure model iterative procedure
Project period01.06.2013 - 30.06.2013
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
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