Quality assurance development

Maintenance costs for software products, customer satisfaction and employee satisfaction in software development are often closely correlated with the quality of software or its development processes. If, for example, there are no guidelines for software development, searching for the cause of a problem and then rectifying that problem can take a relatively long time when the software is of low quality. As a consequence, customer and processor satisfaction fall and maintenance costs rise. Stability and high availability for applications – coupled with short troubleshooting times and rapid further development – are based, in part, on clearly defined procedures throughout a piece of software's entire life cycle. In the course of the project, weak points in the ALM are identified, target states are defined for these and control measures are proposed.