Process analysis and project management of a digitisation programme

In addition to project management, the modelling of the affected processes is the focus of the PTA service. For this purpose, the processes are collected in workshops and documented in BPMN 2.0 with the help of the Visual Paradigm tool. Special consideration is given to the creation of a process map and the structuring of the processes into sub-processes over three levels. Using attributes, old and new requirements as well as supporting actual and target applications are assigned to the process steps. Pain points and potential for improvement are also stored as user stories in the modelling tool.