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Organizational analysis medical services
Project duration: 5 months
Brief description
The organizational processes of the medical services of a pension insurance institution are examined. The aim is to propose rationalisation measures that will reduce the existing labour gap.
Supplement
The workflows in medical examination centres, clinics, pension and rehabilitation examination services as well as the associated administrative offices are examined.
Subject description
An organizational and process analysis is carried out, which is mainly based on interviews with the stakeholders and serves to identify weaknesses. Based on this, solutions are developed to make the processes more efficient.
Overview
- Industries civil service / public administration
- Specialist tasks BPM: process optimization, organization, pension insurance
- DV tasks organisational consulting
- System environment organizational consulting
Project period15.08.1994 - 15.01.1995
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
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