Enhancement of the customer system to include functions that are necessary in the course of taking over a competitor's contract portfolio.
Supplement
The data to be transferred is made available in the form of sequential files and it is stored in a DB2 database. This database is processed via CICS front ends that are part of the SAVAG standard software. The SAVAG system was not previously used to manage accident contracts so that these functions have to be created by enhancing and adjusting the database and the dialogs.
Subject description
Optimization of processes connected to contract management, damage processing, disbursement and debt collection.