Lotus Notes connection

Electronic data exchange between customers and sales representatives is becoming more and more important in handling a wide variety of business cases. The resultant need to improve and optimize the communication process between customers and sales representatives is satisfied by integrating Lotus Notes as the standard e-mail program in the agency management and information system. This gives sales representatives the option of sending documents by e-mail from the sales software itself and allocating incoming e-mails to the customer directly in the system, as well as storing these e-mails with customer data.