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ITSM Tool: Migration to Current Version

Project duration: 2 months

Brief description

The company-wide ITSM tool OmniTracker from Omninet (ITSM = IT Service Management) is migrated to the current version. PTA adapts existing data structures and models, adapts existing application interfaces to the current GUI design and adapts application objects and workflows. Extensive tests involving the KeyUser ensure the required quality of the migration work.

Overview

Project period01.11.2017 - 31.12.2017

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Dr. Andreas Schneider, grauhaariger Mann mit Brille

Dr. Andreas Schneider

Head of Energy

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