Introduction and implementation of a company-wide process transformation

At the start of the project, a detailed process map is created that depicts all of the customer's relevant business processes. The aim is to obtain a clear overview of the existing processes, which serves as the basis for further process mapping and analysis. The business processes are documented using BPMN 2.0 notation to ensure a transparent and standardised representation, which facilitates communication and understanding of the processes for all parties involved. On this basis, specific process concepts are introduced to enable structured and effective process mapping. A central goal of the project is the moderation of process analysis workshops. These serve to actively involve employees in the change process, increase their acceptance of the new processes and at the same time collect valuable feedback for the optimisation of the processes.