Interactive video consultation on work sharing order guarantee/ surety

The Nexovi Advisory Assistant is placed on the internal website of the central institution of an international bank. In doing so, specialist know-how is made available to the employees of the partner banks as a work facilitator for filling out a complex guarantee/ surety application for their end customers. The bank employee is consistently guided through the end customer's application by means of interactive video guidance. With the help of field validations and simultaneous guidance, the bank employee can generate a completed application 24/7/365 and is no longer dependent on additional support from the central institution's call centre. At the end of the counselling session, a dispatchable and editable form is provided in the form of a pdf document. The bank employee can then download it to print it out separately in the end customer's order, save it for the latter or transfer it to the central institution's processing procedure.