Instant access to an online portal

Exchanging sensitive data, such as address and contractual data, poses exacting requirements when it comes to providing online portal access to users. The instant access is based on a two-factor authentication. Two different routes are available here. One is implemented centrally as a REST service that considers the agent as a "trusted third party" that identifies the customer. The second factor is the printed password, which the agent physically hands to the customer. If it is not possible for the agent to identify the customer, the customer receives the access data by post at the customer address known to the insurance company.