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Further development of a CRM system
Project duration: 3 years, 4 months
Brief description
Further development of an existing CRM system, functional expansion, bug-fixing, connection of various portals and newly developed web services, ordering and adaptation of digital customer services.
Supplement
Stable operation of a CRM system and its needs-based functional extensions are the main part of PTA role in this project.
Subject description
As part of the digitization offensive, possibilities are being created in CRM to call up new web portals for tariffing, claims reporting and data management purposes from the customer dialogue or contract, to display policies concluded in the web portals and claims reports in the CRM, to display and adapt existing digital customer services and order new ones.
Overview
- Industries insurance
- Specialist tasks Customer Relationship Management (CRM), digitalization, insurance, intermediary
- DV tasks customised software further development
- System environment Client/Server
- Procedure model Scrum
- Databases Sybase SQL Anywhere
- Development/ test tools Xray-Plugin-Jira
- Standard software JIRA
Project period01.02.2020 - 31.05.2023
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
Service
Industries
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