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Field staff MRP application with mobile Android app
Project duration: 7 months
Brief description
Support for the development of an application for the company's internal portal, which enables the scheduling of technicians and the organization of the associated service orders. An Android app will also be developed, which enables the technicians to send feedback about the order status to the schedulers almost in real-time.
Supplement
A time planner with a Gantt chart implemented with GWT is extended and adapted for the graphical user interface of the MRP application. The business logic is developed with the aid of the Spring frameworks and Java servlets. The connection to the database is implemented with JPA and Hibernate. The user is informed about changes to his processed data via JMS. The Android app communicates by an SSL-encrypted https-connection with Rest Services, both to make new data available on the mobile phone, and to send data to the servers. On completion of a service contract, it can be signed by the customer directly on the smartphone.
Subject description
Die scheduling of technicians to service orders is to be fundamentally reorganized. The application offers a clear representation of the call-outs, incl. all the details and the technicians allocated to the scheduler's planning area. The mobile application installed on the technician's smart phone supports the entire planning process and ensures the most efficient possible utilization of all resources.
Overview
- Industries trade
- Specialist tasks Field Service Support, portals, servicing
- DV tasks customised software new development
- System environment Client/Server, Internet/Intranet, Mobile Computing
- Procedure model Scrum
- Databases MS SQL Server
- Operating systems Android
Project period01.06.2012 - 31.12.2012
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