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Enabling digital signature of a credit agreement at the point of sale

Project duration: 8 months

Brief description

Our customer wants to conclude financing and leasing contracts at the car dealership, thus at the point of sale (POS), without using physical paper, digitally transfer them and update them into the existing workflow without any media discontinuity. For this purpose, several existing systems must be combined with new services. The management of the detailed conceptual design will be led by the PTA.

Supplement

To enable a digital signature of a credit agreement at the point of sale, existing systems such as the CRM program, the trust center in which the certificate is created and the signature is executed, as well as front-end functionalities must implement common interfaces. In addition, there must be an interface to the Workflow Management Backoffice System, which requires the created data for further processing. The task of the PTA, in cooperation with external service providers and the internal IT department, is the management and coordination of these different elements with each other to bundel them together into an consistent program structure.

Subject description

The digitalization of the contracts concluded will improve the data quality of the contracts and the internal database and establish a more conclusive type of signature (QES – qualified electronic signature). This generally leads to a reversal of the burden of proof towards the signatory. Full digitalization also reduces the human effort required for post-processing and archiving contracts and their GDPR-compliant archiving, because they are destroyed fully automatically at the end of the retention period. In addition, the digitalization of the credit agreement's letter of intent will also realize the customer's expectations of modern contracting.

Overview

Project period01.07.2019 - 01.03.2020

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