Database conversion

Efficient management of customer relationships is based on a large amount of customer data and data on service offerings. These must be quickly and comprehensively accessible to the user and presented to the customer in an appealing manner. In order for the field sales force to be able to orient its activities even better to the needs of the customers, a structural reorganization of the database on which the existing CRM software is based is required. Existing data must not be lost during the adaptation. The requirements to be implemented include, for example, the outsourcing of documents that are more than one year old, the deletion of old claims notifications, an EUDSGVO-compliant deletion run, data migration, and the optimization of database performance by creating new indices or data structures.