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CRM system to support sales processes in the healthcare business
Project duration: 7 months
Brief description
The project offers a solution to support sales processes in the region of North America. The following business processes are supported: maintaining customer relationships from the perspective of key account managers, opportunity management, sales, marketing. The project supports the sales methodology of "Miller Heiman."
Overview
- Industries pharmaceutical industry
- Specialist tasks customer management, Customer Relationship Management (CRM), Marketing, Opportunity Management, sales and distribution
- DV tasks standard software development
- System environment Client/Server, Internet/Intranet, multitier-architecture, organizational consulting, Service-Oriented Architecture (SOA), standard software: CRM systems
- Procedure model iterative procedure
- Databases MS SQL Server
- Development/ test tools MS Team Foundation Server TFS, MS Visual Studio,
- Standard software Microsoft Dynamics CRM
Project period01.06.2010 - 31.12.2010
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
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