CRM service module for field sales

A process-optimized interface supports users from the time of customer contact, to service planning, through to creating the service report and granting invoicing approval.  The versatile options for contract management and billing determination in the service report introduce new opportunities to handle customer-specific inquiries automatically and introduce new contractual options.  Automatic maintenance order generation, combined with scheduling, automatically schedules recurring maintenance appointments at the required time. The functional scope is rounded out by employee time logging and replacement parts management in the same interface.