Credit request process

Therefore, this application section is divided into 2 sections. First, at the customer front end (a website) which maps the necessary process and integrates the legitimation provider, who also take through a business fluent signature. Second, the required automation of processing the application, using surface robotization, needs to be performed. Therefore the automization inputs the application into the used backend system without any employee interaction. Finally, the employee has the opportunity to check this application based on the information provided and to accept it on the mentioned website, that handles the customer's communication. The PTA supports the concept, specification and modeling of this overall process and coordinates requirements as well as handles the internal and external stakeholder issues. In addition, the PTA handles the efficient test management (also the surface test automation of the website) and the test planning according to internal guidelines.