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Callcenter Application
Project duration: 3 years, 7 months
Brief description
Implementation of a call center application to support private and corporate customer portals.
Supplement
The application was planned as a single-page application with a perspective of a cloud-native strategy. The frontend is implemented with Angular, the back end with the Spring-framework.
Subject description
Both the concerns of the private customers (PIN/TAN-administration, etc.) and those of the company customers (contract-legitimation administration, activation, registration) should be addressed by the application.
Overview
- Industries insurance
- Specialist tasks insurance, portals
- DV tasks customised software new development
- System environment Internet/Intranet, multitier-architecture
- Procedure model agile software development
- Development/ test tools Bootstrap
Project period01.02.2017 - 01.09.2020
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