Business analysis for an interface (web service) between inventory data portal & online applications

Further development and support of a SOAP-based web service via which data on insurance contracts can be delivered to various internal and international consumers and sent back to the CRM system. The project includes analysing the technical requirements, specifying user stories, writing the implementation specifications, technical modelling of the data model (WSDL) and support with implementation and testing. The component plays a central role in the customer's digitalisation strategy. This is because it makes it possible to make business processes available to the consumer as a 'self-service' and to process them in the dark, i.e. without manual intervention.