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Automated testing of a Clarify CRM application with Compuware Products
Project duration: 9 months
Brief description
The Compuware product suite is introduced for automated tests to support release and change management and to rollout complex CRM software.
Supplement
After the business processes are analyzed, a concept is created that describes the test structure, the configuration of the test environment, test data management and reporting. A feasibility study is carried out to describe the integration of the automated tests into the existing release and rollout management. In a pilot stage, tests consisting of scripts and XML data files for the test data and test plans are developed. These tests are made available to the tester in the form of function modules, so that the tester can structure, test and evaluate business-critical application processes in a modular fashion.
Subject description
Implementing standard software for automated testing. The test types are: function test, process test and regression test. The test objects include desktop and web applications.
Overview
- Industries pharmaceutical industry
- Specialist tasks Call Center Management, Field Service Support, QS: Test automation, test coordination
- DV tasks standard software launch
- System environment standard software: CRM systems
- Procedure model customer standard
- Databases MS SQL Server
- Standard software Compuware QADirector, Compuware TestPartner, RequisitePro
Project period01.04.2005 - 31.12.2005
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
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