Application as an interface between sales and processing

The project is managed according to the PRINCE2 Agile principle. In addition to the general planning aspects, comprehensive risk management is carried out. The business and process analyst draw up a specification sheet in the pre-project to define the content. This defines the scope and describes the requirements at a slightly higher level. The specifications are drawn up by conducting workshops and interviews with the technical experts and the Group's IT service provider. The new customised software will connect various standard CRM systems on the one hand and various processing systems on the other. These systems run partly on-premise and partly in the cloud. The new system to be developed is service-orientated, scalable and expandable.