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Analysis of organization and processes in social and youth welfare
Project duration: 8 months
Brief description
Analysis of the organizational structure and process organization at the social welfare office and youth welfare office, with particular regard to data processing support (methods) for processes. Analyzing weaknesses and developing a target conceptual design.
Supplement
In cooperation with the city controlling division at the municipality, proposals are developed for using technology-supported information processing in social administration.
Subject description
The analysis includes the entire task area of the social welfare office in youth and social welfare. The work is based on the regulations of the BSHG Federal Social Assistance Act.
Overview
- Industries civil service / public administration
- Specialist tasks BPM: process optimization, social welfare, youth welfare
- DV tasks organisational consulting
- System environment organizational consulting
- Operating systems MS DOS, Windows 3.x
Project period01.10.1994 - 30.05.1995
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
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