Retail

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Digitalization in retail: our industry expertise

We have underpinned our industry expertise with numerous projects relating to digitalization in retail.
Our retail customers sell a wide variety of product ranges.
These include technical materials for craftsmen and DIY enthusiasts, consumer goods, food, non-food and groceries.
Regardless of whether our customers are looking for modern solutions tailored to their requirements at the point of sale, transparent warehouse management, reliable invoice control or an integrated solution for their purchasing or returns management – together we will find the optimal IT solution, be it as part of a migration, new development or further development.

In all these measures relating to digitalization in retail, we take all process requirements into account and also guarantee a high level of fail-safe protection and the necessary IT security. This is ensured by the ISO27001-certified IT services of our sister company DATIS IT-Services GmbH.

Our IT experts support you in all matters relating to digitalization in retail, including the transformation of your IT landscapes and the modernization and harmonization of your retail IT.

Benefit from the large number of successfully completed IT projects in the field of digitization in the wholesale, online and retail sectors

Here are some examples of IT projects that we have carried out on behalf of our retail customers who want to drive digitization in retail. They demonstrate our wide-ranging industry expertise and our proven IT know-how. We support logistical processes and the management of relevant data. We work with and further develop customer-specific purchasing processes.
We also support the topic of quality assurance.
Because all of this is part of holistic digitalization in retail.

Our experts have in-depth process and solution expertise along the entire supply chain. We work with you to find suitable solutions for digitalization in retail and your individual business processes. In our project database you will get to know our professional and IT experience in detail:

For example, our IT experts have developed a solution for the data-driven analysis of logistics processes from scheduling to goods receipt in order to provide important key figures and analyses for logistics planning in the context of digitalization in retail. We quickly transformed Excel-based data analyses, which were associated with a high level of manual effort and susceptibility to errors, into a modern web application with highly complex logic, easy-to-understand visualizations and evaluation options in the front end. With this automated individual solution, retail companies are able to optimize their logistics and transport processes and thus be well equipped for future requirements due to digitalization in retail.

Find out more about this project in our project database: Project ID 6069

We also know what to do when it comes to optimizing and further developing warehouse management systems in the course of digitalization in retail. Applications in a warehouse management system control the operational processes that are important in goods receipt, returns, goods issue, picking and inventory management.

On the basis of SpiraTeam, an integrated application lifecycle management system (ALM system) from our solution partner Inflectra, we check and manage all processes in incoming and outgoing goods, thereby increasing the quality of the processes. Integration tests can thus be established without great effort.

Find out more about this project in our project database: Project ID 5675

When it comes to fundamental analyses to ensure, further develop or optimize the operation of IT landscapes, we have the necessary methodological expertise.
We support our retail customers in the digitalization of retail with strategic planning, quality assurance and sophisticated business process management (BPM).
The goal: continuous process design and optimization of business processes.

Find out more about this project in our project database: Project ID 4278

In the context of digitalization in retail, all purchasing processes from forecasting and ordering to supplier invoicing can be mapped digitally in common ERP systems such as SAP. Associated processes, such as payment requests, are controlled. Supplier contracts or inventory management as well as a comparison of supplier invoices with the stored purchase prices must also be managed by the system. Any necessary corrections, cancellations, credit notes or additional claims can be automated in this way.
This digitization measure in retail not only speeds up processes, but also improves supplier relationships thanks to well-maintained and up-to-date data in the supplier and article master. With our proven SAP expertise, we support our retail customers in customizing SAP standard solutions, establish automated workflows and ensure their maintenance and further development.

Find out more about this project in our project database: Project ID 5290

Stocktaking and the associated current status of goods availability are of particular importance in retail. As part of our test management, we use SpiraTeam’s test tools to document the quality assurance of inventories that our customers from the wholesale, retail and online retail sectors regularly carry out. SpiraTeam is a product of our long-standing partner Inflectra, which offers excellent tools for test management through to comprehensive application lifecycle management (ALM). These integration tests allow the results of inventories to be optimized across the board and also increase data quality. Retail companies can use digitalization in retail to achieve transparency about which items need to be prioritized or reordered at the POS.

Find out more about this project in our project database: Project ID 5115

As part of their returns management, retailers and suppliers plan, control and monitor their returns. They have to keep an eye on the flow of information, finances and goods. In order to promote digitalization in retail, we develop individual IT solutions that enable suppliers to manage returns by assigning return numbers. Suppliers benefit from enormous time savings in the returns process and gain more transparency about the associated processes.

Find out more about this project in our project database: Project ID 2758

A good merchandise management system supports the smooth flow of goods through the plant. Warehouse management can use such a system to register and document all goods movements as well as input and output. Intelligent systems also support scheduling, for example, as part of digitalization in retail. Our IT experts expand a central merchandise management system on behalf of customers so that a wide range of wholesalers, retailers and suppliers can access a standardized database. The expansion goes hand in hand with the optimization and standardization of sales planning. Centralization gives wholesalers, retailers and suppliers access to all contracts, which can be managed and structured in a uniform manner. This creates a solid basis for efficient billing of all centrally or decentrally recorded services such as deliveries, outbound deliveries or services. This in turn leads to greater transparency and cost savings – two benefits that are at the heart of digitalization in retail.

Find out more about this project in our project database: Project ID 4931

On behalf of a client for digitalization in retail, we programmed a special IT tool with which past advertising campaigns can be specifically evaluated and set in relation to the sales figures achieved.
The first step was a detailed business analysis and, based on the results, the development of the planning tool and its quality assurance, taking into account various levels in the database context.
Particularly in view of the fact that the number and prices of the items on offer vary greatly from region to region, the IT solution enables retailers to carry out a differentiated analysis of individual promotions in relation to their turnover rate.

Find out more about this project in our project database: Project ID 5767

Modern and efficient purchasing planning is at the heart of digitalization in retail.
The issue of traceability is therefore playing an increasingly important role and requires comprehensive transparency. On this basis, we have developed a web-based IT tool in a customer project with which article and supplier data, conditions, transport routes, contract comparisons and supplier confirmations can be clearly recorded, displayed and maintained in comparison with the purchase prices. We also manage the interfaces to third-party systems and reports. This allows data from different sources to be bundled for a holistic view. Live support rounds off our services.

Find out more about this project in our project database: Project ID 5279

We deliver managed services and innovative IT for the retail sector by eye

On the basis of our wide-ranging industry knowledge, coupled with in-depth solution expertise, we advise, design and implement integrated IT landscapes for our retail customers and, if desired, also ensure their secure and highly available operation in the data center of DATIS IT-Services GmbH.

Our service provider makes IT infrastructures and managed services available to our retail customers as required. Private cloud solutions are very popular with retailers. In times of digitalization in the retail sector, companies operate these either independently on their own IT systems or, if desired, with high availability in the DATIS data centershosted in Germany.
We also implement public cloud solutions that can be accessed via an internet connection for our retail customers.

This so-called virtualization offers the advantage of distributed computing. Retail companies benefit from a high degree of control, security, flexibility and transparency with this approach, which is indispensable for digitalization in retail. This is because they always have sovereignty over their data and are therefore geared towards consumption. Our services for Backup as a Service (BaaS) are also highly relevant. These are important for retail companies when it comes to outsourcing, restoring, recovering and disaster recovery of data. These IT services are of central importance for liability issues. Legally compliant data protection is a mandatory prerequisite when it comes to meeting insurance requirements.

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Digitization in e-commerce and stationary retail: Switching to SAP S/4HANA

We recommend that retail companies that use SAP to manage their processes promptly replace their legacy systems.
This will enable them to keep pace with digitalization in retail.
On the one hand, the data model of the new SAP Suite is much simpler.
However, the fact that many IT systems in warehouse management are often highly individualized or outdated is far more important. On the one hand, this means high costs for maintenance or, in the worst case, a lack of real-time data, especially as SAP has already announced the end of maintenance for its previous ERP suite by 2027.

With SAP S/4HANA, the Walldorf-based software manufacturer and one of our long-standing partners offers various warehouse management options as an integrated or separate IT solution. These are ideal for establishing digitalization in retail. SAP Stock Room Management or SAP Extended Warehouse Management (EWM) are powerful options from which retail companies can benefit in particular. In this context, there is a wide range of functionalities to choose from, as well as deployment options, i.e. how the SAP solution is operated – on premise, on cloud, embedded or decentralized. Different license models round off the portfolio.

In addition, our process experts analyze and document, for example, source codes of SAP systems in productive use, such as SAP Retail, SAP F&R (Forecasting and Replenishment) and SAP PI/P, a middleware platform that we use to connect an SAP system with external systems, such as the connection of a web store.
In this way, e-commerce also benefits from digitalization.
Our experts use tried-and-tested methods to evaluate which options are best suited to your company in a personal selection process with you as part of an SAP consulting.

Working together to find the optimal solution for digitalization in retail

Our IT consultants are in constant contact with a large number of customers and experts at the most important retail fairs in the retail sector, such as EuroShop, the HDE Congress and the EHI Technology Days. This ensures that we are always up to date with the latest developments in digitalization in the retail sector and thus keep pace with the dynamic changes in the industry.

If required, we can also draw on a strong partner network to assist us with digitalization in the retail sector.
We maintain this network on a long-term basis, which means that we have already successfully implemented many projects with our partners by pooling our expertise and covering even the most complex and constantly changing project requirements.

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Research our IT projects in the retail sector

As part of a preliminary project for the introduction of S4HANA for Northern Europe, Focused Build is being introduced as project management software. Focused Build is an add-on that will be implemented …
Monthly selection and output of articles, customer specifications, and widely varied customer prices with surcharges and discounts maintained in SAP. The data is then processed via middleware and prepared for customer-specific EDI …
In the previous project, process-oriented KPIs were developed for a pilot area. The data originates from SAP (EWM, Retail, BW) and non-SAP sources (TMS, WinSped) and is collected in SAP BW as …
As part of the project, the reporting requirements from the new processes in the distribution centers, regional warehouses and cross-docking centers will be implemented. The basis is the parallel implementation of these …

Important questions about IT solutions and digitalization in retail

How is digitalization changing e-commerce?

Digitalization in retail is having a profound impact on e-commerce by using advanced technologies such as artificial intelligence and machine learning to create personalized shopping experiences and increase the efficiency of business processes.

How does digitalization in retail affect warehouse management and logistics?

Digitalization in retail is influencing warehouse management and logistics through the use of automated systems and intelligent software that increase the accuracy of inventory management and the efficiency of the flow of goods.
Technologies such as the Warehouse Management System (WMS) make it possible to optimize processes, reduce errors and minimize the time from goods receipt to delivery.

What is digitalization in retail?

Digitalization in retail refers to the use of digital technologies and IT solutions to process automation in all areas of retail – from customer interaction to warehousing and delivery.
The aim is to increase operational efficiency, improve customer loyalty and provide a seamless, state-of-the-art service that makes business processes more dynamic and flexible overall.

Benefit from the advantages of digitalization in retail

Digitalization in retail plays a crucial role in ensuring efficient and resource-saving retail processes.
Our extensive experience in software development and software implementation enables us to offer customized solutions that are specifically tailored to the needs of retailers. Artificial intelligence and advanced analytical tools not only improve decision-making, but also optimize our customers’ business processes.
By integrating robust IT solutions, we ensure that our customers are able to effectively meet the challenges of digitalization in retail and increase their competitiveness.
Get in touch with us and find out how our specialized IT services can drive digitalization in your retail business.

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Marcus Rödiger, ein Mann mit braunen Haaren und Brille

Marcus Rödiger

Retail sector manager

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