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Country configuration manager
Project duration: 4 years, 10 months
Brief description
Multi-country multi-system Salesforce CRM configuration
Supplement
A big multinational pharma has introduced Salesforce CRM globally. This global system had to be adapted to the local business configuration for all countries and regions in the world over a span of multiple versions and rollouts and environments, utilising custom-built application to manage configurations.
Subject description
The local configuration includes over 200 settings that can vary between countries. Examples are local currencies, SAP integration configurations, or sales opportunity thresholds.
Overview
- Industries pharmaceutical industry
- Specialist tasks Customer Relationship Management (CRM)
- DV tasks project management
- System environment Client/Server, Cloud Computing, organizational consulting, standard software: CRM systems
- Procedure model customer standard
- Development/ test tools .NET Core
- Standard software Salesforce Tracker, salesforce.com
Project period01.03.2015 - 31.12.2019
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
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