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Country configuration manager

Project duration: 4 years, 10 months

Brief description

Multi-country multi-system Salesforce CRM configuration

Supplement

A big multinational pharma has introduced Salesforce CRM globally. This global system had to be adapted to the local business configuration for all countries and regions in the world over a span of multiple versions and rollouts and environments, utilising custom-built application to manage configurations.

Subject description

The local configuration includes over 200 settings that can vary between countries. Examples are local currencies, SAP integration configurations, or sales opportunity thresholds.

Overview

Project period01.03.2015 - 31.12.2019

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Ole Knudsen

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