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Proof of Concept for SAP Hybris Cloud for Customer (SAP C4C)
Project duration: 2 months
Brief description
For inspectors in agriculture, a mobile application will be selected to support visits to farmers and the resulting activities. The CRM solution SAP Hybris Cloud for Customer (C4C) is proposed for use. A Proof of Concept (PoC) shows that SAP C4C has the necessary technical as well as integration and communication functions to optimally support customer-specific processes and tasks.
Supplement
As an SAP partner, PTA GmH has a test and demo environment for SAP C4C in which a prototype is set up for the customer to configure and demonstrate the required functionality. The SAP Hybris Cloud for Customer extended App is also used. Test master data is migrated from the customer's central application system in order to achieve the most realistic presentation possible. In addition, the integration to MS Outlook is set up. During the project work, SAP Hybris C4C was renamed to SAP C/4HANA Sales Cloud.
Subject description
The following requirements are defined and implemented: customer and contact management. Activity management (visits, phone calls, appointments, calendars) in client-side integration with MS Outlook. Visit planning and reports. Ordering of seeds, fertilisers and crop protection products. Surveys, Reporting / Statistics / Dashboards. Support in the preparation and execution of harvesting campaigns. Offline functionality.
Overview
- Industries food industry
- Specialist tasks customer management, Customer Relationship Management (CRM), order, Reporting, telecommunications
- DV tasks standard software selection
- System environment Cloud Computing, Mobile Computing, standard software: CRM systems
- Procedure model iterative procedure
- Development/ test tools Adobe LiveCycle Designer
- Standard software SAP C/4HANA, SAP Hybris C4C
Project period18.01.2018 - 15.03.2018
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
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