This is one of 3224 IT projects that we have successfully completed with our customers.

How can we support you?

Weißes Quadrat mit umrandeten Seiten rechts oben

Online-Shop: Cancellation processes

Project duration: 5 months

Brief description

For customer orders that cannot be delivered due to insufficient stock, for example, credit memo requests from the online shop should be sent to SAP Retail using IDocs. These credit memo requests are invoiced so that a reversal of any payments already made by PayPal, credit card, etc. can be carried out.

Supplement

The following tasks are carried out in the project: Organizational consulting, business blueprint, implementation, customizing including design and setup of the Idoc interfaces, functional and integration test, documentation.

Subject description

The logistics processing of customer orders is carried out in SAP Retail and the stores' retailing system. The interfaces between the online shop, SAP Retail and merchandise management systems are defined and adapted accordingly.

Overview

Project period24.07.2017 - 21.12.2017

Have we sparked your interest?

Marcus Rödiger, ein Mann mit braunen Haaren und Brille

Marcus Rödiger

Head of Consumer Goods & Retail

Jetzt Kontakt aufnehmen

Zum Umgang mit den hier erhobenen Daten informieren wir in unserer Datenschutzerklärung.

Contact now

We provide information on the handling of the data collected here in our privacy policy.

Download file

We provide information on the handling of the data collected here in our privacy policy.