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Introduction of processes for project and test management

Project duration: 1 year, 9 months

Brief description

Within the framework of the introduction of a new VDI structure (Virtual Desktop Infrastructure) for application provisioning, infrastructure provisioning, to define and implement the migration of users and the test management necessary processes.

Supplement

The task includes defining the necessary templates, the conceptual design of the test process, error management, and tool-assisted implementation of these processes for IT service management.

Subject description

ServiceNow is implemented as the IT service management tool. This has not yet been used to support the testing activities. The specifications for mapping the test activities therefore had to be developed and documented.

Overview

Project period01.08.2017 - 30.04.2019

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Dr. Andreas Schneider, grauhaariger Mann mit Brille

Dr. Andreas Schneider

Head of Energy

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