The customer requires consulting in SpiraTeam from PTA in order to gain the necessary acceptance for the new tool compared to the old test management tool. This took place in workshops and in basic and administrator training. These are carried out on site or remotely, because company members from other countries are also taking part. Furthermore, the customer needs help in creating special reports for its major customers, which exceed the functions available in the report function that is integrated in SpiraTeam.
Supplement
The customer is supported with training and workshops during the introduction of SpiraTeam. The aim is also to increase acceptance among users.
Subject description
The customer uses SpiraTeam to perform its manufacturer tests.