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Enhancing a CRM in the context of a digitalization campaign
Project duration: 10 months
Brief description
The CRM is expanded to include functions for ordering digital customer services, as well as displaying and changing existing digital customer services.
Subject description
In the context of the digitalization campaign, an option for ordering digital customer services is created in the CRM. Existing digital customer services are displayed to the user, who has the option of adapting and processing the existing digital customer services.
Overview
- Industries insurance
- Specialist tasks Customer Relationship Management (CRM), digitalization, insurance
- DV tasks customised software further development
- System environment Client/Server
- Procedure model iterative procedure
- Databases Sybase SQL Anywhere
Project period01.10.2015 - 31.07.2016
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
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