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Implementation of a customer master data management solution for sales and distribution processes
Brief description
Customer master data management supports sales and distribution in hierarchically structuring national and international customers. This involves supporting the creation of new customers and changing the company name of existing ones. An important component is the graphical representation of the sales and distribution structure of the customer as well as support for the company name change by automatically merging customer data.
Overview
- Industries mechanical and plant engineering
- Specialist tasks BPM: process design, BPM: process realization, customer management, Customer Relationship Management (CRM)
- DV tasks standard software expansion
- System environment standard software: CRM systems
- Procedure model customer standard
- Standard software Microsoft Dynamics CRM
Project start03.11.2014
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
Service
Industries
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