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Data migration as well as implementation of a new CRM solution in different customer subsidiaries
Project duration: 1 year, 11 months
Brief description
Replacement of existing Clarify CRM solutions in different business areas, as well as migration and rollout of a new MS Dynamics CRM 2011 solution for different customer branches.
Supplement
ETL (Extract Transformation Load) interfaces are developed in the project in order to transfer data from a CRM Clarify System to an MS Dynamics CRM system.
Subject description
The functional background consists of analyzing and transferring existing CRM processes and data to a new customer management system.
Overview
- Industries pharmaceutical industry
- Specialist tasks BPM: process realization, Migration, process analysis
- DV tasks Migration
- System environment Client/Server, Enterprise Application Integration (EAI), standard software: CRM systems
- Procedure model customer standard
- Databases MS SQL Server
- Development/ test tools AppCompass Workflowstudio, MS Team Foundation Server TFS,
- Standard software Clarify, Microsoft Dynamics CRM
Project period01.02.2012 - 31.12.2013
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
Service
Industries
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