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DataWarehouse 2010 support
Project duration: 1 year
Brief description
In the data warehouse connected to SAP and Clarify, ERP and CRM data is formatted and made available for analyses. The support project includes supervising the databases (relational and multidimensional) and interfaces belonging to the system, making adjustments and expansions, and processing inquiries relating to these (service calls) from subsidiaries in Germany and abroad, as well as upgrading existing systems to new versions.
Overview
- Industries pharmaceutical industry
- Specialist tasks Customer Relationship Management (CRM), Reporting
- DV tasks customised software support
- System environment Business Intelligence, standard software: CRM systems, standard software: ERP systems
- Databases MS SQL Server
- Development/ test tools SQL Server Business Intelligence Develop. Studio, UltraEdit,
- Operating systems Windows 2003, Windows XP
- Standard software HP OpenView Service Desk
Project period01.01.2010 - 31.12.2010
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
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