This is one of 3224 IT projects that we have successfully completed with our customers.

How can we support you?

Weißes Quadrat mit umrandeten Seiten rechts oben

Translation of CRM training documents

Project duration: 3 months

Brief description

The customers wishes to make its CRM application, tailored to the specific requirements of the media sector, available to the French-speaking market. A high-quality, functionally and technically correct translation of the training documents is a key element in the expansion strategy. This project involves translation by native speakers.

Supplement

The translation is carried out with the help of MS Office products. The 7 original files are available in Word format. The translated files are returned in Word format. The Word documents are compared automatically against the keyword list (MS Excel) with the help of VBA macros. In addition, open-source text analysis tools (e.g. TextSTAT) were analyzed for possible use.

Subject description

The training documents describe in detail the administration of subscriptions and individual orders in the media sector using the customer's CRM application. This includes maintaining customers, addresses, deliveries, payments, cancelations and accounting. Added to this are media-specific topics, such as subscription premiums, subsequent deliveries, remissions and open contests. Screenshots are used to describe GUI controls, functions and processes. The training documents are intended to help French-speaking end users understand and operate the German-language application.

Overview

Project period01.02.2007 - 30.04.2007

Have we sparked your interest?

Portrait Herr Knudsen, Mann im Anzug

Ole Knudsen

Key Account Manager

Jetzt Kontakt aufnehmen

Zum Umgang mit den hier erhobenen Daten informieren wir in unserer Datenschutzerklärung.

Contact now

We provide information on the handling of the data collected here in our privacy policy.

Download file

We provide information on the handling of the data collected here in our privacy policy.