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PTA CRMobile
Project duration: 2 months
Brief description
Requirements definition, conception, and development of a prototype for a mobile sales support system. The module is used to support external sales representatives in the task of recording data and incidents while they are visiting customers.
Supplement
Carrying out a market analysis for mobile customer relationship management systems. Based on this analysis, identification of the core functionalities and drafting of a component-based model and the associated data model. Description of the application screens and creation of the functional specifications. Development of a modular basic system for a mobile CRM system.
Subject description
Along with customer and article master data, it is possible to incorporate order data, which is later forwarded to the central ERP system. The prototype is used for coordination with potential customers and can be further developed according to their specific requirements.
Overview
- Industries Consulting
- Specialist tasks Customer Relationship Management (CRM), Mobile Business, sales support
- DV tasks Prototyping
- System environment Client/Server, Mobile Computing, PC systems/networks, standard software: CRM systems
- Procedure model PTA project manual
- Databases MS SQL Server
- Development/ test tools MS Visual Studio .NET
- Operating systems Windows CE
Project period15.01.2006 - 31.03.2006
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
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