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Support for CRM Analysis Solutions
Project duration: 2 years, 6 months
Brief description
Data analysis of various interfaces from various source systems. New / further development of requirements from sales and distribution within the data warehouse connected to the Clarify CRM system.
Supplement
Second level support for incoming service calls/changes from various subsidiaries and countries.
Subject description
The Analysis Services in the SQL server database are used to prepare the data gained from the CRM applications in order to carry out analyses.
Overview
- Industries pharmaceutical industry
- Specialist tasks Customer Relationship Management (CRM), Reporting, sales and distribution controlling, sales support
- DV tasks Migration
- System environment Client/Server, standard software: CRM systems
- Databases Clarify Database, MS SQL Server
- Development/ test tools MFC, MS SQL Server DTS, UltraEdit,
- Standard software Clarify, Clarify eFrontOffice
Project period01.01.2004 - 07.07.2006
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
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