Redesign of a process for the processing of insured persons' data

Previously, the insured person's contractual partner was an individual doctor. This no longer corresponds to the reality of healthcare and therefore relevant business processes are being changed to legal entities as contractual partners. One example would be a medical care centre (MVZ) in which several doctors and other medical specialists are employed. Data structures, programme processes and communication interfaces with health insurance companies are adapted for the changeover. PTA is involved both in an advisory capacity and in the implementation.