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Clarify: service management for laboratory systems (logistics)
Project duration: 1 year
Brief description
Further development of a CRM solution for service management, to include functions for spare parts management and subsequent stocking.
Supplement
In addition to this, the SAP interface is standardized during the course of the project and expanded monitoring functions are added to it.
Subject description
The second stage of the project essentially involves integrating the logistical processes. The focus here is on spare parts management and the related automated ordering.
Overview
- Industries pharmaceutical industry
- Specialist tasks Customer Relationship Management (CRM), procurement, servicing, spare parts
- DV tasks standard software launch
- System environment standard software: CRM systems
- Standard software Clarify
Project period01.01.2001 - 31.12.2001
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
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